Welcome to Catch a Fish Ltd. By booking with us, you agree to the following terms and conditions, which govern all interactions with our company. Please read these carefully before proceeding.
Full payment is required at the time of booking to confirm your fishing trip. Payments can be made securely online via our website or through other approved payment methods.
Customer-Initiated Cancellations and Rescheduling
Customers may cancel or reschedule their charter without penalty if notice is given more than 7 days before the scheduled departure date. A full refund will be provided for cancellations made during this period. Cancellations or rescheduling requests made within 7 days of the scheduled departure date are non-refundable, and rescheduling will incur a $50 fee.
Operator-Initiated Cancellations
If Catch a Fish Ltd cancels a trip due to poor weather or safety concerns, customers will be offered the choice of rescheduling the trip or receiving a full refund.
Customer safety is our top priority. We reserve the right to cancel or amend trips due to weather conditions or safety concerns. If a trip is shortened for safety reasons, a partial refund may be provided at the company’s discretion.
Customers must arrive at the designated meeting point at least 15 minutes before the departure time. Customers are responsible for the security of personal belongings onboard. Catch a Fish Ltd is not liable for lost or damaged items. Customers must disclose any medical conditions or special requirements during the booking process.
All fishing activities comply with New Zealand fishing regulations, including size and bag limits. Every guest on the boat is required to have a valid fishing license. Licenses can be purchased as a day pass at checkout or on board if you don’t already have one. Catch a Fish Ltd reserves the right to terminate fishing activities if regulations, including license requirements, are not adhered to.
Catch a Fish Ltd accepts no responsibility for injury, loss, or damage to persons or property unless caused by the negligence of the company or its employees. Customers participate at their own risk and are encouraged to secure personal travel insurance.
Photos taken during trips may be used for marketing purposes, including on social media platforms, unless customers expressly opt out.
Catch a Fish Ltd reserves the right to amend these terms and conditions at any time. Changes will be communicated to customers and updated on our website.
By booking with Catch a Fish Ltd, you acknowledge and agree to these terms and conditions.
For any questions or concerns, please contact us at hello@catchafish.co.nz or 0064 224 651 456.
Last Updated: December 2024
© Catch a Fish Ltd 2024. All Rights Reserved.
